Roomio helps you to find likeminded people to live with, and in doing so, it goes some way to understanding the personalities, likes and dislikes of the people you are potentially going to house share with. Roomio makes introductions via our website and then the conversation is moved to email or telephone. If you have had a viewing request accepted and had an email or telephone conversation together, at this point it may also be good practice to arrange a video call in advance of an in person viewing.
Although it is not at all common, a potential issue to be mindful of is responding to property ads for properties that don’t actually exist. It is possible for fake profiles to be created, with the fraudulent intention of asking for a deposit to be paid in advance to secure a room in the property. At Roomio we use manual and automated checks to verify a user’s authenticity, but it is possible that users with dishonest intentions may slip though. However unlikely this is, we strongly recommend not to transfer any deposits or upfront rental payments until you have viewed the property, any rental agreement and documentation required is in place and you are fully satisfied of the legitimacy of the vacancy.
A further precaution we advise is to make sure you have the complete address and contact details of the person you are meeting and that friends and/or family are aware of your appointment,
including the time you are expecting to arrive and leave the appointment. We also recommend, where possible, attending a viewing with a friend or family member.
It can be really helpful to have a second opinion.
If you have attended a viewing and were made to feel uncomfortable and/or were suspicious of the validity of the vacancy, please contact Roomio to report your concerns: firstname.lastname@example.org.